- OperatorRabidi N.V.
- EstablishedDecember 2023
- Games library10,000+ titles, 400+ live tables
- Crypto acceptedBTC, ETH, LTC, USDT, DOGE, XRP & more
1. General betting conditions
Lunubet Casino provides betting services subject to account checks, applicable laws and the rules shown on the website. Products, markets, payment methods and bet types may change from time to time. The rules displayed for a particular event, game or market form part of the conditions for that bet. If a product-specific rule conflicts with a general rule, the product-specific rule will generally apply to the relevant wager.
You must be legally permitted to use online betting services in your location. Players in Australia should make sure that their use of the website complies with all applicable Australian laws, local requirements and any restrictions that apply in their state or territory. You are responsible for checking whether betting is lawful for you before using the service. Lunubet Casino may restrict or refuse access where legal, regulatory, identity, security or operational requirements require it.
You must provide accurate, current and complete information when registering and whenever requested to update your account. An account may only be used by the person in whose name it is registered. You must keep your login details confidential and must not allow another person to place bets or access betting services through your account. You should notify Lunubet Casino promptly if you believe that your account or login information has been accessed without permission.
- You must meet the applicable minimum age requirement before opening or using an account.
- You may be required to complete identity, age, payment method or source-of-funds checks.
- One person should use only the account or accounts permitted under the website rules.
- You must not use the service for unlawful activity, fraud, manipulation or any other improper purpose.
- You must not attempt to interfere with the website, betting systems, results feeds or security controls.
- You should check all selections, odds, stakes and instructions before confirming a bet.
Lunubet Casino may suspend, limit or close an account where information cannot be verified, where suspicious activity is identified, where the Terms and Conditions may have been breached, or where continued access would create a legal, security or responsible gambling concern. Any review will be handled in accordance with the applicable website terms and relevant requirements.
2. Placing and confirming bets
Selecting a wager
Before submitting a bet, review the event or game, market, selection, odds, stake, potential return and any special conditions. Information shown on a betting slip is provided to help you check the wager, but it remains your responsibility to make sure that the details are correct. If a market includes a handicap, total, line, place condition or other qualifier, read the description carefully before confirming.
A bet is not accepted merely because a selection has been added to a betting slip. A wager becomes effective only when it has been successfully submitted and recorded by the betting system. Where the website provides a confirmation message, bet reference or record in your account, you should retain that information. If the system displays an error, interruption or pending status, do not assume that the bet was accepted or rejected until the account record has been checked.
Odds, stakes and bet limits
Odds may be displayed in the format selected on the website and may change before a bet is confirmed. The odds applying to an accepted bet will be the odds recorded in the confirmation or account history, subject to the rules for obvious errors, technical issues or void bets. Any minimum or maximum stake, market limit or account restriction shown on the website applies to the relevant wager.
A requested stake may be accepted in full, accepted only in part, rejected or subject to an applicable limit. The outcome will be shown by the betting system or account record. You should not place duplicate wagers because a page appears slow or a confirmation is delayed. If more than one bet is submitted, each accepted bet may be treated as a separate wager unless the applicable rules state otherwise.
Bet types and combinations
The website may offer single bets, combination bets, in-play bets, promotional markets or other wagering formats. Availability depends on the product and event. Combination bets are subject to the rules for each selection and to any conditions shown for the combination. If one or more selections are void, the remaining selections may be settled under the relevant product rules. Some combinations may not be available where selections are related or otherwise unsuitable for combination.
In-play betting can involve rapidly changing odds and delays between an event occurring and information appearing on the website. A bet may be accepted after an event has changed the position of a market if the system has not yet processed the relevant information, subject to the rules for in-play betting and obvious or material errors. You should consider these risks before placing an in-play wager.
3. Results, settlement and cancelled bets
How bets are settled
Bets are settled using the official result or outcome determined by the relevant competition, event organiser, game system or other recognised source used for that market. The settlement basis may include the result at the end of normal time, a specified period, a declared official result or another condition stated in the market rules. Extra time, penalties, replays, amendments and later changes will be treated according to the rules displayed for the relevant bet.
If an event is abandoned, postponed, interrupted or not completed, the bet will be settled under the rules for that market. Some markets may remain valid if enough of the relevant action has taken place, while others may be cancelled or treated as void. The applicable product rules will determine the result. A later change to an official result will not necessarily change a settlement that has already been correctly completed under the stated rules.
Where a market is incorrectly described, an obvious pricing error occurs, a technical failure affects the bet, or a result cannot be established reliably, Lunubet Casino may correct, cancel or resettle the affected wager in accordance with the website terms and applicable rules. This is intended to deal with genuine errors or system issues and does not remove any rights available under applicable law.
Voids, refunds and returns
When a bet is declared void, the stake will generally be returned or the affected part of a combination will be treated according to the relevant product rules. A void does not necessarily mean that every selection in a combination is cancelled. The result depends on the type of wager, the reason for the void and the rules displayed when the bet was placed.
Settlement information may be updated if new information is received, an official result is corrected or an error is identified. If an account is credited incorrectly, Lunubet Casino may reverse the incorrect credit and correct the account balance. You must not withdraw or use funds that you know, or reasonably should know, were credited in error. If you notice a possible settlement or balance issue, report it through the support options available on the website.
Records and payments
Your account history is the primary record of submitted bets, accepted stakes, recorded odds and settlements. You should review it regularly and keep your own records where appropriate. Payments, withdrawals and refunds are subject to account verification, the payment method rules, anti-fraud checks, applicable law and the website Terms and Conditions. A winning bet does not remove the need to complete any required verification before funds can be processed.
4. Fair play, responsible gambling and assistance
Fair and secure use
Betting should be based on your own decisions and used for entertainment. You must not attempt to manipulate an event, use confidential or restricted information, collude with another person, exploit a technical weakness or interfere with the fair operation of a market. Suspected fraud, money laundering, account sharing, bonus abuse or other prohibited conduct may be investigated and may lead to restrictions under the website terms.
Lunubet Casino may use automated systems and manual reviews to protect players, the website and the integrity of betting services. These processes may identify unusual activity, verify account information, monitor responsible gambling indicators or investigate disputes. Information may be handled in accordance with the Privacy Policy and applicable privacy requirements.
Responsible gambling
Set limits that suit your circumstances and never bet more than you can afford to lose. Do not chase losses, borrow money to gamble or continue betting when it is causing stress or affecting your work, relationships, health or finances. Gambling outcomes are uncertain, and no strategy can guarantee a win. You should avoid betting while affected by alcohol, drugs, strong emotions or financial pressure.
- Decide your time and spending limits before you begin.
- Take regular breaks and keep gambling separate from essential household expenses.
- Do not treat gambling as a way to earn income or recover previous losses.
- Use any available account limits, time-outs or self-exclusion tools if you need greater control.
- Ask for help if gambling is no longer enjoyable or is becoming difficult to manage.
- If you are concerned about another person, encourage them to seek independent support.
Responsible gambling tools may not prevent every form of gambling activity, particularly where a person uses other accounts or services. For that reason, account tools should be used together with personal limits and independent support. If you want to restrict or stop your access, follow the responsible gambling instructions shown on the website. Requests may be subject to identity checks and the procedures described in the relevant account rules.
Questions, complaints and rule updates
If you have a question about a bet, result, account record or settlement, review the applicable market rules and your betting history first. You can then contact Lunubet Casino through the support channels displayed on the website. Include the relevant bet reference, date, market and a clear description of the issue, but do not send passwords or unnecessary sensitive information.
Complaints are reviewed under the website’s complaints process and any applicable legal requirements. The rules may be updated when products, systems, laws or operational requirements change. The version available when you place a bet will generally apply to that wager, unless a later correction is required for an error, security issue, legal requirement or other valid reason. You should check this page and the product rules before using the betting service.